Tell me about a time when you had too many things to do and you were required to prioritize your tasks.

BEHAVIORAL INTERVIEW QUESTION

By Christophe Paka | April 15, 2025 | 4 min read

   

🚀 Overwhelmed but Organized: Mastering the Prioritization Interview Question

Have you ever been in a whirlwind of tasks, wondering how you could possibly get everything done? Imagine a hiring manager asking, “Tell me about a time when you had too many things to do and you were required to prioritize your tasks.” At first glance, it might seem daunting—but it’s actually a golden opportunity to showcase how you manage stress and execute effective task management!

In this blog post, we’ll dive deep into one of the most common yet revealing behavioral interview questions. We'll explore its purpose, common variations, and step-by-step strategies to help you structure the perfect response using the STAR method. Whether you're a professional polishing your interview skills or a job seeker building your toolkit, you’ll discover valuable insights on effective task prioritization interview techniques, time management interview tips, and more.


🎯 Why This Question Matters

Behavioral interview questions such as the prioritization interview question are designed to reveal how you handle real-life challenges. Here’s why this question is critical:

  • Showcases Time Management Skills: Employers want to know if you can juggle multiple tasks, especially under tight deadlines.
  • Demonstrates Problem Solving: Your answer reflects your ability to analyze a situation, make decisions under pressure, and implement effective solutions.
  • Highlights Stress Management: In today’s fast-paced environments, your ability to manage overwhelm and deliver quality work is essential.
  • Predicts Future Performance: Your past behavior in similar situations is a strong indicator of your future performance, making your response crucial for job interview prioritization.

This question is more than a test of memory—it’s an opportunity to share a real-life interview example that illustrates your task management prowess and adaptability in chaotic scenarios.


đź’ˇ Dissecting the Interview Question

When an interviewer asks you to recount a time when you had too many things to do, they are probing for several core competencies:

  • Decision Making Under Pressure: How do you decide what needs your attention first?
  • Prioritization Strategy: Do you have a method or a system in place to rank your tasks?
  • Adaptability and Resilience: How do you manage stress, delegate tasks, or negotiate deadlines while maintaining quality?

Common Variations of the Question

Interviewers may rephrase the question to gauge different aspects of your skillset. Here are some common versions:

  • “Describe a situation where you were overwhelmed with tasks. How did you handle it?”
  • “Can you talk about a time when you had to balance multiple priorities? What approach did you take?”
  • “Tell us about an instance where you had to decide which tasks to tackle first and why.”
  • “Give an example of a time when you had competing deadlines. How did you decide what to do?”

Understanding these variations will help you prepare more effectively and tailor your responses to highlight your skills in stress management interview answer and task management interview strategies.


🎬 Structuring Your Answer Using the STAR Method

Employing the STAR method (Situation, Task, Action, Result) is key to crafting a compelling narrative. Let’s break it down:

1. Situation

Begin by setting the stage. Provide a concise background to the scenario. For example:

  • Context: Explain where you were working, the project, and the circumstances.
  • Challenge: Describe the problem, such as receiving multiple urgent tasks unexpectedly.

Example:
"In my previous role as a marketing coordinator, I was leading a major campaign when my manager tasked me with an unexpected ad hoc project for another client. Both tasks were important, and the deadlines were tight."

2. Task

Clarify your role and responsibilities. Define what was at risk if the tasks were not managed properly.

  • Responsibility: Highlight the critical tasks assigned.
  • Objective: State what needed to be achieved.

Example:
"I was responsible for delivering a comprehensive marketing campaign by the end of the week, and at the same time, I needed to prepare a proposal for the new client within three days."

3. Action

This is where you detail your thought process and actions. Emphasize the strategies and tools you used:

  • Prioritization Strategy: Did you use a specific method like the Eisenhower Matrix or a digital tool?
  • Delegation: Did you collaborate with team members or reallocate resources?
  • Adjustments: Perhaps you renegotiated deadlines or broke tasks into manageable chunks.

Example:
"I quickly listed all my tasks and categorized them by urgency and impact. I used the Eisenhower Matrix to sort which items were critical and which could be postponed. I communicated with my manager about the conflict and negotiated a slight extension for the campaign deliverable, ensuring I could give each project the attention it needed. I also delegated some research tasks to a colleague, which allowed me to focus on strategic planning."

4. Result

Conclude with the outcome. Quantify your success, if possible, and share your learnings.

  • Outcome: Explain the successful resolution of both tasks.
  • Impact: Highlight any improvements in efficiency or insights gained from the experience.

Example:
"Both projects were completed successfully. The campaign resulted in a 20% increase in client engagement, and the proposal led to a new client partnership. This experience taught me the value of proactive communication and the importance of leveraging support when faced with overwhelming demands."


🚀 Dos and Don'ts for Answering Behavioral Questions

Dos:

  • Be Specific: Avoid vagueness. Use detailed examples to illustrate your point.
  • Structure Your Answer: Follow the STAR method for a clear narrative.
  • Highlight Key Skills: Emphasize your time management, decision-making, and delegation skills using concrete data or outcomes.
  • Reflect on Learnings: Discuss what you have learned and how you might apply these lessons in the future.
  • Stay Positive: Even if the situation was stressful, frame it as a growth opportunity.

Don'ts:

  • Be Vague: General statements like “I always manage my tasks well” do not provide enough insight.
  • Blur the Lines: Avoid mixing unrelated tasks. Keep the focus on one illustrative scenario.
  • Ignore the Outcome: Failing to mention the result leaves the interviewer wondering about the effectiveness of your actions.
  • Overlook Teamwork: Even if you handled the situation independently, mentioning any collaboration or support can reflect positively on your leadership and teamwork skills.
  • Downplay Stress Management: Remember, interviewers are curious about how you manage overwhelm in interviews and in real life.

🌟 Real-Life Interview Example

Let’s explore a full example combining all the components:

Interviewer: "Can you describe a situation where you had too many tasks to manage and how you prioritized them?"

Candidate:
"In my previous role as a marketing coordinator, I was spearheading a major digital campaign scheduled to launch within five days. One morning, my manager informed me of an urgent request from a high-priority client that required an immediate proposal, with a deadline three days away.

To tackle this, I followed a structured approach:

  • Situation: I had a significant campaign underway and another project that came with a tight deadline.
  • Task: I needed to ensure both projects were accomplished effectively without compromising the quality of either.
  • Action: First, I listed all the tasks for both projects, then categorized them using the Eisenhower Matrix into urgent/important, not urgent but important, and others. I immediately set up a brief meeting with my manager to communicate the challenge and recommended negotiating the campaign deadline by even just one day, which allowed me to focus more intensively on the urgent proposal. Additionally, I delegated market research tasks for the proposal to a trusted colleague. With clear priorities, I executed the action plan with focused blocks of time dedicated to each project.
  • Result: The proposal was submitted on time, impressing the high-priority client and leading to a new partnership deal. Simultaneously, the digital campaign, watered down only minimally by the slight adjustment, still achieved significant engagement metrics, resulting in a 20% boost in client interaction. This experience reinforced my belief in proactive communication and the importance of an organized, data-driven approach to task prioritization."

This example is a model of effective task prioritization interview strategies that not only answers the question but also showcases your ability to handle pressure and deliver impactful results.


đź’Ľ Additional Tips for Acing Behavioral Interview Questions

Here are some more valuable insights for handling behavioral questions in high-pressure interviews:

  • Prepare Ahead: Reflect on past experiences and choose a few key scenarios that highlight